Modern Slavery and Human Trafficking Statement

Carpet Cleaners Sutton is committed to operating responsibly, ethically, and in full compliance with all applicable laws on modern slavery and human trafficking. This Modern Slavery Statement outlines the steps we take to prevent modern slavery in our operations and supply chains and demonstrates our ongoing commitment to safeguarding human rights.

Our Business and Supply Chain

Carpet Cleaners Sutton provides professional carpet and upholstery cleaning services to residential and commercial customers. Our operations involve the use of cleaning products, equipment, vehicles, and contracted services. We work with a range of suppliers, including manufacturers and distributors of cleaning materials, equipment hire companies, and other service providers. We recognise that each stage of this supply chain can present potential risks related to modern slavery, and we take active steps to identify, assess, and minimise these risks.

Zero-Tolerance Policy on Modern Slavery

We have a clear zero-tolerance approach to modern slavery, forced labour, child labour, and human trafficking in all forms. This applies to our own operations and to all individuals, contractors, and organisations that work with or on behalf of Carpet Cleaners Sutton. We expect our employees, agency workers, and suppliers to uphold the highest standards of ethical conduct and to comply fully with this commitment.

Any indication of modern slavery in our business or supply chains will be treated as a serious breach of our standards and may result in the termination of employment or commercial relationships, as well as escalation to the relevant authorities where appropriate.

Policies and Due Diligence

We maintain internal policies that support our stance against modern slavery, including procedures covering recruitment, working conditions, health and safety, and supplier management. All recruitment conducted by or on behalf of Carpet Cleaners Sutton is based on fair and transparent processes, with checks in place to ensure that individuals have the legal right to work and are not subject to coercion or exploitation.

We expect our suppliers to share our commitment to human rights and fair working practices. Our purchasing processes incorporate considerations relating to labour standards, worker welfare, and business integrity. Where appropriate, we seek written confirmation from suppliers that they comply with relevant modern slavery legislation and maintain robust measures to prevent exploitation.

Supplier Audits and Monitoring

To help ensure that our standards are upheld, Carpet Cleaners Sutton undertakes risk-based audits and reviews of selected suppliers. These may include requests for documentation related to labour practices, site visits, and discussions about the controls in place to prevent modern slavery. We prioritise audits for suppliers operating in higher-risk sectors or regions and for those providing labour-intensive services.

If concerns arise during an audit or review, we will work with the supplier to address identified issues through corrective action plans and follow-up reviews. Persistent non-compliance, or failure to remedy serious concerns, may result in the suspension or termination of the business relationship.

Reporting Channels and Whistleblowing

Carpet Cleaners Sutton encourages anyone connected with our business, including employees, contractors, suppliers, and other stakeholders, to raise concerns about modern slavery or unethical conduct without fear of retaliation. Concerns can be reported to management or through established internal reporting procedures. Reports may be made confidentially and will be treated seriously, investigated promptly, and handled with sensitivity and fairness.

We are committed to ensuring that individuals who speak up are protected from victimisation or disadvantage. Where necessary, we will engage independent professional support to assist with investigations and to recommend appropriate remedial steps.

Training and Awareness

We provide relevant information and, where appropriate, training to managers and employees to help them recognise the signs of modern slavery and understand how to respond to concerns. This includes awareness of high-risk activities, indicators of exploitation, and the use of our reporting channels. We also seek to engage constructively with key suppliers on these topics to strengthen understanding and shared responsibility.

Continuous Improvement and Annual Review

Carpet Cleaners Sutton recognises that tackling modern slavery is an ongoing process. We are committed to reviewing and improving our policies, due diligence measures, and supplier engagement on a regular basis. This Modern Slavery Statement is reviewed annually by our leadership team to assess the effectiveness of our actions and to identify opportunities for further improvement.

As part of the annual review, we consider changes in our operations, supply chains, regulatory requirements, and best practice guidance. Any necessary updates to our procedures or expectations of suppliers are implemented and communicated in a timely manner.

This statement has been approved by the management of Carpet Cleaners Sutton and represents our current position on preventing modern slavery and human trafficking within our business and supply chains.